Strategize

One-on-one community strategy consulting with a comprehensive deliverable.

What is Strategize

Work one-on-one with a community expert who will learn everything about your community, conduct an exhaustive discovery audit, and deliver a single comprehensive strategy document covering every improvement, recommendation, and new idea to take your community to the next level.

We conduct an exhaustive discovery of your entire community

Before we write a single recommendation, we immerse ourselves in your community. We audit every layer — the tools you use, the infrastructure holding it together, the people running it, and the experience your members actually have. Nothing gets skipped.

Platform & Tools

Community platform audit

Full review of your forum software, CMS, or community platform — configuration, feature utilization, plugins, integrations, and what's underused or misconfigured.

Platform & Tools

Third-party tools & integrations

Assessment of every connected service — analytics, email marketing, CRM, payment processors, authentication providers, CDN, and any other tools in your stack.

Infrastructure

Technical infrastructure

Server architecture, hosting, performance benchmarks, uptime history, caching layers, database health, and scalability readiness.

Infrastructure

Security & compliance

Review of security practices, SSL, user data handling, GDPR/privacy compliance, backup procedures, and vulnerability exposure.

Team & Moderation

Moderation structure

How moderation is organized — team structure, roles, escalation paths, response times, consistency of enforcement, and moderator tooling.

Team & Moderation

Moderator experience

Interviews and reviews with your moderation team to understand their pain points, workflow bottlenecks, and what support they need.

Monetization

Revenue & monetization

Deep dive into every monetization channel — ad placements, sponsorships, premium memberships, donations, affiliate programs, merchandise, and untapped opportunities.

Monetization

Membership & subscription tiers

Evaluation of your paid offerings — pricing, perceived value, conversion rates, churn, and how perks compare to what members actually want.

Member Experience

Onboarding & first impressions

We sign up as a new member and document the entire experience — registration flow, welcome messaging, first interactions, and barriers to participation.

Member Experience

Navigation & information architecture

How content is organized, how discoverable key features are, and whether the structure matches how members actually use the community.

Content & Engagement

Content health & engagement patterns

Analysis of posting frequency, reply rates, active vs. lurking ratios, content quality, peak activity windows, and trending topics.

Content & Engagement

SEO & discoverability

How well your community content ranks, organic traffic trends, meta data quality, internal linking, and opportunities to capture more search traffic.

Design & Brand

Visual design & brand consistency

Assessment of the current design — layout, typography, color palette, mobile experience, and how well the visual identity reflects your community's culture.

Design & Brand

Mobile & cross-device experience

Testing across devices and screen sizes to identify gaps in the responsive experience, app functionality, and mobile-specific engagement patterns.

Growth

Growth & retention metrics

Review of registration trends, active user curves, churn analysis, referral sources, and what's driving growth vs. what's causing attrition.

You work directly with one of us

This isn't a hand-off to a junior associate or an outsourced consultant. When you hire Audentio to strategize, you get dedicated one-on-one time with either Mike Creuzer or Alex James. We personally invest in understanding your community because we believe great strategy can only come from genuine understanding.

Mike Creuzer

CEO & Founder

15+ years building community platforms for IGN, MacRumors, Tom's Hardware, cPanel, and dozens more. Deep technical and product knowledge with a sharp eye for what actually drives engagement and retention.

Alex James

Community Strategy & Marketing

Background spanning community management, content strategy, growth marketing, and member engagement across a wide range of industries. A talent for seeing what's working, what's broken, and what's missing — and translating that into clear, actionable plans.

What's in the strategy document

Problems & pain points

Every issue we uncover — from technical debt and UX friction to moderation gaps and engagement drop-offs — documented clearly with context and severity.

Improvement recommendations

Specific, actionable recommendations for every area of your community. Not vague advice — concrete changes with clear rationale for each one.

New ideas & opportunities

Fresh concepts you haven't considered — new engagement features, monetization approaches, content strategies, and community programs based on what we've seen work.

Monetization roadmap

A detailed plan for increasing revenue — whether that's optimizing existing channels, introducing new ones, or restructuring your membership model.

Technical recommendations

Platform upgrades, infrastructure improvements, tool changes, and integration opportunities that will improve performance, reliability, and capability.