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Audience & community

We'll be there for your community to offer support, consultation, and handle all the intricacies involved in keeping your community software running smoothly.

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Community software development

To build good culture, the kind that makes people happy to be part of a community, is a continuous process. You can rely on our community managers to ensure your members feel seen, heard, and recognized.

  • Driving engagement. Working with your community leadership to create an inviting environment for all and keep users coming back.
  • Increasing revenue. Developing methods for monetizing your site to cover the costs or hosting, maintenance, and future projects.

Social media management & strategy

  • Social Media Management: We’ll use our content strategy to manage your social media account with regular posts and daily engagement.
  • Paid Advertising Management Programming ads for the platform of your choice to expand your audience, while tracking the new users coming to your site.
  • Email & SMS Campaigns Creating targeted email and SMS campaigns to reach your audience where they are.
500+
Communities grown
350m
People socializing with us
Using our social media and creative strategy to help your business grow

User engagement & events

  • Live Streaming Production Utilize streaming for gaming and more to create a unique channel that engages users on a regular basis.
  • Contests & Giveaways Engage members and keep them coming back with fun contests and rewarding giveaways.
  • Community Updates & Curation Keep members in the loop with curated articles, new shop items, and more.
92%
Increase daily active users
362%
Increase content creation
Build the desire for a lasting connection

Moderation & reputation

Leadership engagement, comprehensive training for staff, and strategic support mechanisms like webinars and incentives foster a vibrant, well-moderated, and positively engaged community.

  • Train admins & moderators. Your community staff is a big part of what shapes your communities interaction. Train them on tools and techniques to make them the best.
  • Incentivize positive activity. Everybody likes cookies, right? These are not participation trophies, but actual methods to reward and encourage positive behavior in your community.
On-hand managers look after your community on a regular basis

Our process

A holistic approach for success

Discover

We learn about you, your goals, and how best our team can assist

Strategize

We craft a plan with key deliverables, strategies, and paths for progress

Organize

Detailed planning and milestones, with a dedicated project manager

Build

Designing, developing, and creating the strategy into a product

Refine

Performance, auditing, security, compliance

Launch

Shipping the build and the final product out to the audience

Monitor

Tracking and evaluating KPIs post-launch

Adapt

Adjusting and iterating based on results for continual progress

What are people saying about us?

Jonas Stenqvist
Jonas Stenqvist

Head of Web Services, Paradox

Frank Galli
Frank Galli

Owner, Sniper's Hide

MJ Shoer
MJ Shoer

Chief Community Officer, GTIA

Brian Haner Jr.
Brian Haner Jr.

Guitarist, Avenged Sevenfold

Moira Zellner, PhD
Moira Zellner, PhD

Director of Fora, NE University

Zed Spencer-Milnes
Zed Spencer-Milnes

Digital Tree Media

Jason Marlin
Jason Marlin

director of technology, ars technica

Margaret Wajeri
Margaret Wajeri

Product Owner, Paradox

Ahoura Zandiatashbar
Ahoura Zandiatashbar

Assistant Professor, UIUC

Brandon Miniman
Brandon Miniman

COO, XDA Developers

Arnold Kim
Arnold Kim

Founder and Editor, MacRumors

Dr. Adam Farkas
Dr. Adam Farkas

Co-founder, ODWire & CEWire

Ginger Smith
Ginger Smith

Product Manager, IGN

Lee Burnett
Lee Burnett

Founder, Student Doctor Network

Joe Pishgar
Joe Pishgar

VP of Community, Future

Chuck Wadlow
Chuck Wadlow

cPanel

Lee Tongate

TroubleFreePool

Serena Snoad

Community Manager, Alzheimer's Society

Luke Derossi

Sr. Director / Product & Engineering, Rivals